In the event of a cancellation, a 10% cancellation fee on the overall package price will be retained by Earthstompers, to cover credit card and administrative charges.
All Earthstompers tours are priced in South African Rand (R or ZAR). In case of a refund, any amount will be refunded in South African Rand, which then gets converted to your local currency by your bank or credit card company. Please note that due to currency fluctuations, the refund amount in your local currency might be higher or lower than the amount originally paid. In the case where a tour is paid for in a foreign currency, such as Euros or US Dollars, you will be informed of the amount received in Rand, and any refunds will be calculated based on the Rand amount received.
We strongly recommend that clients take out travel insurance to cover fees in case of cancellations or other unforeseen circumstances.
