We understand that travellers may be nervous to book travel now, fearing Coronavirus cancellations or interruptions. We have therefore adapted our policies to offer a more flexible payment procedure, free date change and a much more lenient cancellation policy.
Book now and pay later:
We will no longer require full payment when you book. Full payment is due 30 days before your tour departs.
One free date change:
Unsure about your travel time, or need to change your plans? No problem. We will offer one free date change on every booking.
Flexible cancellation policy (group and day tours):
The following cancelation fees will apply should you wish to cancel your tour.
- Cancellation 30 days – 7 days before departure: 95% refund
- Cancellation 6 days – 3 days before departure: 50% refund
- Cancellation 2 days or less before departure, or no-show: no refund
Please note that the above terms apply to new bookings only, made 1 August 2020 or later.
Please note that private tours are subject to different payment and cancellation terms, as detailed in your quote/tour itinerary.
We hope these changes will help you feel much more comfortable planning and booking your adventure to South Africa!