We understand that travellers may be nervous to book travel now, fearing Coronavirus cancellations or interruptions. We have therefore adapted our policies to offer a more flexible payment procedure, free date change and a much more lenient cancellation policy.
Book now and pay later (group and day tours):
We will no longer require full payment when you book a 4, 5, or 6 Day Garden Route & Addo group tour. Full payment is due 30 days before your tour departs.
One free date change (group and day tours):
Unsure about your travel time, or need to change your plans? No problem. We will offer one free date change on every booking.
Flexible cancellation policy (group and day tours):
- Cancellation 30 days – 7 days before departure: 95% refund
- Cancellation 6 days – 3 days before departure: 50% refund
- Cancellation 2 days or less before departure, or no-show: no refund
Please note that the above terms apply to new bookings only, made 1 August 2020 or later.
Standard cancellation policy (private multi-day tours):
- Cancellation 31+ days before departure: 85% refund
- Cancellation 30 days – 15 days before departure: 75% refund
- Cancellation 14 days – 8 days before departure: 50% refund
- Cancellation 7 days or less or no show for departure: no refund
We hope these changes to offer a flexible payment procedure will help you feel much more comfortable planning and booking your adventure to South Africa!